To succeed with retail sales follow these four steps. 1. Make your potential customer feel welcome and have a pleasant experience. This starts with a simple welcome or greeting, even if you're busy and the store is packed. 2. Lose the question, "Can I help you?" Replace it with, "What brought you into our store today?" 3. Uncover their hot button or buying triggers. This will require some training. 4. Make the buyer anxious to buy by presenting what you have to reflex the buying triggers. For more visit my website www.sammanfer.com for my CD on Buying Triggers and free articles on Retail Sales